• Professional, friendly, courteous and totally awesome service.
• Honesty, truthfulness and a “no-nonsense upfront” approach at all times.
• Only practical solutions that will benefit you will be recommended.
• Your investment in our professional service will be rewarded with exceptional quality and a design that will add significantly to
• You’ll rarely find our service to be the cheapest on the market. You will always receive the best quality and value to give your
project real financial benefits. Feedback from our many repeat clients has shown time and time again that your investment in
high quality engineering results in a smooth running project without the hassle & frustration of costly variations. Feel free to
browse through our projects & testimonials.
• We will communicate with you frequently as we build a long term relationship to help you complete your project and achieve
• Our client base has been developed by ‘word of mouth’. Our commitment to you is that, when you refer others to Markplan,
you can have the confidence that they will receive the same professional service that you experienced.
• Your feedback is critical to our ongoing improvements. If we make a mistake, please tell us (and also give praise when we do
well). Your comments are always welcomed by the Markplan team. We pride ourselves on setting the industry standard and so
if we do make a mistake, you can be assured that we will learn from it and correct it quickly.
• We believe that you don’t need to be an Engineer to deal with one and so will always do our absolute best to make it easy for
you to do business with Markplan.
As a client of Markplan it is vitally important that the relationship is two way. To help us deliver our commitment to you, we ask that we can expect the following from you:
• Honest, open, constructive feedback.
• Invest in our professional service in good faith and always make payments on or before the due date so that we can get on with
the task of engineering your project.
• Do your absolute best to keep your agreements and let us know well in advance if anything changes…..as you would expect us
• Our business is what it is because of ‘word of mouth’ referrals. We’d love you to refer others to us, so that they may also
benefit from our professional service.